JOB DESCRIPTION: ONLINE ADMISSIONS CONSULTANT

GENERAL POSITION OVERVIEW
Job Title		Admissions Consultant
Vacancies:		01
Employment Type:		Full-time – Office-based
Department		Admissions
Working Hours		8:30 AM – 6:00 PM, Mon–Sun (1 day off on Sat or Sun per schedule)
Work Location		No. 43, Alley 91 Tran Duy Hung, Hanoi

KEY RESPONSIBILITIES & DUTIES

KEY RESPONSIBILITIES & DUTIES
No.	Responsibility	Requirements/Tasks
1	Core Tasks	– Identify and assess student needs following the standard consulting process. – Advise and persuade students to enroll in suitable training programs. – Manage and follow up on leads to encourage placement testing and enrollment to ensure targets are met. – Monitor and manage inquiries across assigned channels, including the Fanpage, Zalo, and the center’s Hotline. – Receive customer inquiries via Hotline and Zalo and forward information to relevant departments. – Perform data entry and manage customer databases.
2	Reporting	Compile and report statistics related to business performance.
3	Other Duties	Perform other tasks as assigned by management.

SELECTION CRITERIA
No.	Criteria	Requirements
1	Gender	Female
2	Age	22 – 28
3	Education	Current student or graduate (Associate or Bachelor’s degree).
4	IT Skills	Proficient in Microsoft Office.
5	Experience	Preference given to candidates with experience in educational consulting or managing hotlines, fanpages, and Pancake.
6	Skills	Strong communication and problem-solving skills. Effective time management and organizational skills. Clear speech; no strong regional accents or speech impediments.
7	Attitude	Honest, enthusiastic, and responsible. Passionate about learning, self-development, and long-term commitment. Composed, active listener, agile, and resourceful.
8	Other	Must have a personal laptop.

BENEFITS
Salary	Monthly income: 10,000,000 – 25,000,000 VND
Policies	12 days of annual leave. Work in a dynamic, professional environment with clear career advancement opportunities. Social, Health, and Unemployment Insurance coverage. Standard company welfare benefits. Regular professional training and development.

HOW TO APPLY:

Please send your CV to: hr@ece.edu.vn. (Email Subject: [Online Consultant] – [Full Name])

Hotline: 0971.217.556